If you leave it up to your team members to memorize them, however, you may end up resorting to frequent password resets-which eventually tends to result in weaker passwords over the course of multiple resets. This makes them very difficult to remember, which means hackers are less likely to succeed in guessing them. The best passwords are long, complex, and generated arbitrarily. Secure password storage is important for a number of reasons, the most notable of which is it allows your MSP to employ strong passwords without the pressure to remember them. How important is it to store passwords securely? Many of these tools feature granular access control, which allows you to define who in your team has access to which settings and system components. MSPs that value password security are advised to make use of password management tools, which can dramatically improve employee productivity while keeping passwords safe and secure. This can lock you out of critical programs or platforms, reducing productivity and wasting time. It is all too easy for a password to be changed but not updated in the file. A lack of audit capabilities also means it will be hard for you to trace a breach or prove compliance.Īdditionally, spreadsheets are highly subject to human error. If bad actors gain access, it’s all too easy for them to download and copy spreadsheet files. The issue with using spreadsheets or other document types is they are simply unsecure. Other companies may use a master document or spreadsheet where they keep all passwords, mistakenly believing this is more secure than sticky notes. While MSP technicians tend to know better, even the most technically savvy users might be known to resort to the most convenient rather than the most secure methods from time to time.
These methods are practically asking for your accounts and business to be exposed to data theft and cyberattacks. Some people even write their passwords on sticky notes and leave them near their desktop. Many people simply store passwords in the places most easily accessible to them, such as on documents or notes applications on their phones or laptops. The unfortunate reality is that many people today still use incredibly insecure methods to safeguard their passwords. Protecting your own passwords is critical not only for protecting your own assets, but also for preventing bad actors from gaining access to your customers’ assets. As you are often responsible for helping manage passwords for a wide range of other businesses, it could become easy to let your own company’s password security fall to the wayside-but that would be a mistake. As a managed services provider (MSP), you likely spend a good amount of time thinking about your customers’ password security.
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